We have several addresses that you can use for different purposes. Please use the one that is most appropriate for your type of message. Thank you in advance for not sending large attachments.

Note that some e-mails do get lost (the Internet is not perfect), so if you feel you sent an important message and did not get a response, please do not hesitate to send it again.

Technical Support

Registered users are entitled to technical support, should the need arise. Please contact us by email at support@iqentos.com.

Sales

For information about pricing, special licensing arrangements, or to inform us of a problem you are having with your purchase, please write to sales@iqentos.com.

Marketing

Contact marketing@iqentos.com to discuss eventual marketing opportunities with us. We are interested in entertaining cross-marketing possibilities and other marketing opportunities.

Feedback

If you have any comments or concerns about our products direct them to comments@iqentos.com. Your feedback is important to us. If you have a grand idea for a new feature, or a better way of doing something, please drop us a note.

Bug Reports

Although we do our best to test our software rigorously before releasing any public version, there is always a possibility that an incompatibility problem or a bug will surface when the program is used under certain conditions. If you think you have encountered a bug, please contact us by email at bugs@iqentos.com.